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The Midland

America is facing a critical 911 staffing shortage, here’s why

America is facing a critical 911 staffing shortage, here’s why
Photo: KOSA CBS7 / First Alert 7 (Permian Basin CBS) · view original

MASON, Mich. ( InvestigateTV ) - They’re the calm voice on the other line when you call 911, but fewer emergency dispatchers are answering that call. It’s a staffing problem one survey found reaches every state. Between 2019 and 2022, the typical vacancy rate for 911 centers was around 25%. Key f...

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