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The Midland

Chick-fil-A has no plans to add AI to its drive-thru ordering service despite other rivals doing so

Chick-fil-A has no plans to add AI to its drive-thru ordering service despite other rivals doing so
Photo: KOSA CBS7 / First Alert 7 (Permian Basin CBS) · view original

ATLANTA (Gray News) - Chick-fil-A leadership says customers can continue to expect to be served by its team members at restaurant locations and not artificial intelligence. Chick-fil-A CEO Andrew Cathy recently shared in a CNBC interview that it’s not pursuing AI voice ordering in its drive-thru...

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