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The Midland

Rental car AI scanners flag alleged damage, leaving customers with surprise bills

Rental car AI scanners flag alleged damage, leaving customers with surprise bills
Photo: KOSA CBS7 / First Alert 7 (Permian Basin CBS) · view original

(InvestigateTV) — Rental car companies are increasingly using artificial intelligence to detect vehicle damage, replacing human inspectors with high-tech camera systems that scan cars in as little as five seconds. But the use of the new technology is raising concerns among experts and consumers a...

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